Kenzico Volume Base

AVENUE SEOUL delivers the products you have purchased using ACS Courier or Post office.
CYPRUS:
> Pick up from your nearest ACS courier office – FREE
GREECE:
> €0.01 – €99.99: Delivery by post office – €10.00
> €100 and above: Delivery by post office – FREE
REST OF THE COUNTRIES:
> Delivery by post office – €15.00

– Orders will be delivered in max 3-7 working days for Cyprus and Greece. For the rest of the Countries the delivery is estimated to be 7-14 working days.
– Orders placed on Friday will be dispatched on Monday.
– Please note that we do not deliver on Sundays and Bank holidays.

If customers are not satisfied with the item they have received, AVENUE SEOUL will allow them to exchange the item for another within a fourteen (14) day period, counting from the date of receipt, provided that the item has not been used or damaged. Consequently, AVENUE SEOUL cannot accept exchanges or returns of used or damaged items (except in the case of flaws). If you wish to return an item, the label and the safety seal must remain intact.

It is not possible to change one product for another. To exchange one item for another, you must follow the refund procedure and make a new purchase. All returns of purchased items must be carefully packaged and include a return form. All Returns must be delivered at any ACS Point or post office.

Exchanging a product for another or returning a product is possible at any ACS Point or post office. Any expenses of items being exchanged or returned shall be borne by the customer and under no circumstances will AVENUE SEOUL accept returns sent carriage due.